Privacy Policy

Effective Date: May 3, 2025

Last Updated: May 3, 2025

Company: Robolab

Website: robolabcorp.com

Contact Email: info@robolabcorp.com

1. Introduction

Your privacy is important to us. This Privacy Policy explains how Robolab collects, uses, discloses, and safeguards your information when you visit our website or use our services, including SMS-based communications.

This policy complies with A2P 10DLC regulations as required by U.S. mobile carriers for business-to-consumer messaging.

2. Information We Collect

We collect the following types of personal and non-personal information:

a. Personal Information

Full name

Email address

Phone number (for SMS communication)

IP address

Device/browser type

User preferences and service interest

b. Usage Data

Pages visited

Time spent on pages

Clickstream data

Opt-in/opt-out SMS status

3. How We Collect Information

We collect information when you:

  • Fill out forms on our website

  • Opt in to receive SMS messages or marketing communications

  • Interact with our site, emails, or SMS messages

  • Contact us for support or services

We also use cookies and tracking technologies to improve user experience and measure performance.

5. How We Use Your Information

We utilize the information we collect to:

  • Provide the services you request

  • Send transactional or promotional SMS messages (only if you’ve opted in)

  • Respond to inquiries or customer support requests

  • Improve our website, services, and communications

  • Comply with legal and regulatory obligations

6. SMS Messaging (A2P 10DLC Compliance)

By providing your phone number and opting in, you consent to receive SMS messages from RoboLab, which may include service alerts, promotional offers, and appointment reminders. The frequency of these messages may vary.

Opt-In: You can opt in by submitting a form on our website or texting a keyword to a designated number.

Opt-Out: You may opt out at any time by replying “STOP.”

Help: For help, reply “HELP” or contact us (info@robolabcorp.com).

Message & Data Rates: May apply based on your mobile carrier plan.

We will never send messages without your prior consent. Your phone number will not be shared or sold to third parties for marketing purposes.

6. Information Sharing

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

We may share information with:

  • Trusted service providers (e.g., SMS delivery partners) who assist in providing our services)

  • Legal authorities, if required to comply with the law, court orders, or regulatory obligations

7. Data Security

We take reasonable and appropriate steps to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or SMS is 100% secure.

8. Your Data Rights

You have the right to:

  • Access the personal information we maintain about you

  • Request corrections or deletion of your data

  • Withdraw consent for future communications

  • File a complaint with a data protection authority if you believe your rights have been violated

Please email (info@robolabcorp.com) to exercise any of these rights.

9. External Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of such third-party sites. We encourage you to review their privacy policies.

10. Children’s Privacy

Robolab’s services are not intended for individuals under the age of 13. We do not knowingly collect data from children under 13.

11. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in practices or regulatory requirements. The “Last Updated” date at the top will indicate the most recent revisions. Continued use of our services constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Email: info@robolabcorp.com

Website: robolabcorp.com