Privacy Policy

Effective Date: June 3, 2025

Introduction

At RoboLab, we prioritize your privacy. This Privacy Policy outlines how RoboLab collects, uses, shares, and protects your information when you visit our website or use our services, including SMS-based communications.

This policy complies with A2P 10DLC regulations

1. Information We Collect

We gather both personal and non-personal information, including:

a. Personal Information

  • Full name and age

  • Email address

  • Phone number (for SMS communication)

  • IP address

  • Device/browser type

  • User preferences and service interests

b. Usage Data

  • Pages visited

  • Time spent on pages

  • Clickstream data

  • Opt-in/opt-out SMS status

2. How We Collect Information

We collect information when you:

  • Fill out forms on our website

  • Opt in to receive SMS messages or marketing communications

  • Interact with our site, emails, or SMS messages

  • Reach out to us for support or services

We also use cookies and tracking technologies to enhance your user experience and evaluate our performance.

3. How We Use Your Information

We utilize the information we collect to:

  • Provide the services you request

  • Send transactional or promotional SMS messages (only if you’ve opted in)

  • Respond to customer inquiries or support requests

  • Improve our website, services, and communications

  • Comply with applicable legal and regulatory requirements

4. SMS Messaging (A2P 10DLC Compliance)

By providing your phone number and opting in, you consent to receive SMS messages from RoboLab, which may include service alerts, promotional offers, and appointment reminders. The frequency of these messages may vary.

Opt-In: You can opt in by submitting a form on our website or texting a keyword to a designated number.

Opt-Out: You may opt out at any time by replying “STOP.”

Help: Contact us at info@robolabcorp.com.

Message & Data Rates: Charges may apply depending on your mobile carrier plan.

We will never send unsolicited messages. Your phone number will not be shared or sold to third parties for marketing purposes.

5. Information Sharing

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

We may share information with:

  • Trusted service providers (e.g., SMS delivery partners) who assist in providing our services

  • Legal authorities, if necessary, to comply with legal obligations or regulatory requirements

6. Data Security

We implement reasonable safeguards to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or SMS can guarantee 100% security.

7. Your Data Rights

You have the right to:

  • Access the personal information we maintain about you

  • Request corrections or deletion of your data

  • Withdraw consent for future communications

  • File a complaint with a data protection authority if you believe your rights have been violated

To exercise these rights, please email info@robolabcorp.com.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites and encourage you to review their privacy policies.

9. Children’s Privacy

RoboLab's services are not intended for individuals under 13 years of age. We do not knowingly collect or solicit information from children under 13.

10. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of the policy will indicate the most recent changes. By continuing to use our services, you agree to the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

RoboLab
Email: info@robolabcorp.com